From the beginning of 2020, people all over the world have started to live in a completely different way. So, we had to start wearing masks, sanitize our hands, take classes from home, and shop products from online stores. Therefore, most online stores have to make drastic changes within their operation.
In order to simplify this process, we have decided to come up with several useful strategies that you can confidentially implement in your e-commerce business.
Avoid Out of Stock Issues!
Before sourcing products from your suppliers, you should keep several things in mind. The main reason is that during this period, the process of shipping may last longer. So, it is better to order more products to avoid out of stock issues in the future. In this case, you can save your account from issues such as delays and out of stock situations in advance. These processes are too important, since Amazon is very strict when it comes to any delays with the orders, especially now that people want to get their orders ASAP.
Consider Multiple Fulfilment Method!
When you are selling on Amazon during the global pandemic, you should always have a backup plan in order to avoid any possible issues in your shipment process. So, if you are an FBM seller, you can combine this method with the FBA one., In this case, you are provided with two different opportunities and can fulfil your order faster and have a plan B in case your main fulfilment method is not able to ship the order for any reasons.
Sell Trendy Products!
Before sourcing new products for selling on Amazon, you should conduct a thorough investigation in order to understand your customers’ trends. Your main mission is to figure out which categories are currently popular among your customers and check your main competitors. Once you ensure that there are not many competitors who sell the same items, you can confidentially start selling them through your Amazon account.
Find More Channels for Selling Your Goods!
Of course, there are no doubts that Amazon has been leading the pack in e-commerce for many years. And there is no similar platform which provides its customers with such benefits like Amazon does. However, in order to survive during this hard period, you should also consider other options in order to attract the attention of more customers. For example, you can consider Walmart as an option, since it provides its users with lots of advantages and does not create high barriers for entering its marketplace. You can contact Jerome Basilio’s team and we will help you create your business on Walmart. Additionally, we provide Walmart services such as Walmart Marketplace Optimization and Walmart Advertising.
Check Your Metrics on a Daily Basis!
If you want to stay on top of Amazon’s food chain, you should be extra careful when it comes to your account’s metrics. That’s because your account’s metrics have a huge impact on your products’ ranking on Amazon. This process is pretty clear: the higher rankings you have, more sales you will get from your customers. Generally, there are several metrics that can help you run a safe business on Amazon:
- Order Defect Rate (ODR)
- Pre-Fulfilment Cancellation Rate
If you want to succeed in your Amazon business, attract more customers’ attention and have more sales, you should pay particular attention to promoting your business. As a rule, Amazon provides its sellers with lots of tools which can help you promote your business more creatively and professionally like nobody else in this sphere.
About Excellent Customer Service!
As an Amazon seller, you should keep in mind that one of the most vital aspects in your Amazon business is providing good customer service. That’s because high-quality customer service plays a vital role in your Amazon business, especially now when people’s demands have increased dramatically.
If you need professional help with your Amazon business during COVID-19, Jerome Basilio’s team is around to help sellers advance on Amazon. The range of services provided by our team is really enormous:
- Amazon Coupons & Deals
- Amazon Advertising
- Amazon Listing Optimization
- Social Media Advertising
- Social Media Management
- FBA Inventory Management
And lots of other useful services for succeeding in e-commerce. You can visit our website and find the whole list of services provided by our team.